Features
Grouped the way a board thinks about it: the part residents feel, the part the board sees, and the part that runs the community.
What residents feel
111 interests across 13 groups, shaped around your community's 99 possible amenities. A resident only sees what's relevant to where they live. Four minutes, on a phone.
Scored on shared interests, skill proximity and when people are actually free. Each resident gets their top twelve, with the reason for each match stated plainly.
Residents create, join, leave and cancel their own meet-ups. When one keeps recurring, it surfaces to the board with a one-click path to becoming a programmed event.
Threaded conversations opened from a match. Nobody has to hand out their phone number to say hello to a neighbor.
Compose, target an audience — everyone, new neighbors only, a building — and know who actually read it. Genuine receipts, not email opens.
Your community's logo and colors. One line of code drops it into the website you already have.
What the board sees
Every program and amenity gets a recommendation — fund, keep or cut — with the count of residents behind it, their share of the community, the best day and time block, and a confidence level. Saved as dated snapshots so the board can see the trend.
Participation, registrations, reservations and dues in one view. Portfolio view for management companies running several communities.
CSV upload up to 5,000 rows. Departed owners come off cleanly instead of lingering.
Your price follows your community size in published bands. We tell you before you approach the next tier and again when you cross it — up or down — and nothing changes mid-cycle.
Connect+ · what runs the community
Connect+ adds everything a community has to run anyway — and every payment routes to the community's or vendor's own account. PLAY takes no cut.
Charge runs on a schedule. Online payment. Automatic late fees. CSV export that drops straight into your accountant's workflow.
An escalation ladder with a dated trail for violations. ARC submission, review and decision without email chains.
Bookable resources on a day grid. Double-booking is prevented at the database level — it can't happen, rather than shouldn't.
Classes, camps, lessons and events with capacity limits. Payment goes directly to whoever is delivering, with no platform percentage.
PLAY Connect does not do full general-ledger accounting (AP, reserves, financial statements), gate or camera integration, or automatic roster sync with Yardi or AppFolio. It sits alongside those systems. CSV export covers the accountant. We would rather say so here than on a sales call.